Research shows that most accidents in the workplace have happened before. The best way of preventing accidents repeating themselves is to understand the underlying causes and eliminate those.We carry out Accident & Incident investigations and provide training into how best to investigate learning events.
Saying to an injured person "Be more careful next time" might prevent him or her repeating the injury, but nothing has been done to prevent its recurrence amongst all the other people working in the area or in similar areas. It is down to management to ensure that any actions to prevent a recurrence tackle the issues of training, equipment suitability, supervision, communication and workplace stress.
Our approach to learning from things that go wrong, separates the gathering of information from the analysis and conclusions.
Contact us if you require Investigator Practitioner training, or awareness training for investigation teams, or if you need help in conducting a specific inquiry.